Re-Nuble's products are intended solely for uses that comply fully with the laws of the United States (including each of the separate States).
We do not sell to or communicate with any person who indicates any intention to engage in illegal activities.
By sending an email to Re-Nuble or purchasing from our company you represent that you will not use our products for any unlawful purpose.
We take the utmost care to make sure your order is immaculately packed and presented. Needless to say all Re-Nuble products pass through our hands, which allows us to devote ourselves to ensuring that your order will arrive safely, timely, and smartly. Almost all our products are stowed in crush-test corrugated boxes packed with recycled filling. During the business week, we ship most within 2 business days of that day that you placed your order, provided your order is placed before 4pm EST. Our priority is to ensure that you receive your order promptly so by all means contact us directly if you are up against a deadline. *We only sell and ship to customers in the United States at this time.*
We offer a multitude of domestic shipping options via Fedex and a growing number of options via the United States Postal Service (USPS). Shipping costs are calculated during checkout and are based on the weight, size, and destination of the order. We ship to locations within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands. At this time, we are unable to ship to P.O. boxes, and APO/FPO addresses.
We currently do not ship outside of the U.S. but certainly hope to in the near future. Contact us directly at firstname.lastname@example.org if you would like your destination to be included in our areas for expanded offerings.
RETURN & EXCHANGE POLICIES
NO RETURNS ON ANY ITEMS. For exchanges, simply return it to us in like-new condition and we will happily accept your return and process an exchange.
We want you to be completely satisfied. We guarantee that your nutrient solutions will enable your plants to grow. If for any reason they don't, contact us and we'll rush you a nutrient solution provided you provide cost for shipping and handling. Call our Customer Service Department at (571) 293-2237 to arrange for a merchandise return or for questions related to our quality guarantee.
Send exchanges to:
348 West 57th Street, #322
New York, NY 10019
Email us directly at email@example.com if you have any questions on how you might best return an item to us.
INFORMATION COLLECTION, USE, AND SHARING
Your personally identifiable information (name, address, email, phone) is collected through standard business proceedings (orders, customer interaction), marketing outreach (surveys, promotions, newsletter signup), and 3rd party marketing partners. We share your personally identifiable information only with select 3rd party partners, for our standard business proceedings or marketing functions.
Non-personal information (IP address, browser data, etc.) is collected automatically by our website service, and is used solely for analytical purposes. We use 3rd party services such as Google Analytics to collect and process data, to improve the quality of our website and outreach.
We may disclose customer information in the event of a merger, acquisition, or bankruptcy.
We reserve the right to disclose customer information as required by law.
HOW WE USE YOUR INFORMATION
We use information that we collect about you or that you provide to us, including any personal information:
To present the Website and its contents to you;
To provide you with information, products or services that you request from us;
To fulfill any other purpose for which you provide it;
To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection;
To notify you about changes to the Website or any products or services we offer or provide through it;
To allow you to participate in interactive features on the Website;
In any other way we may describe when you provide the information; and
For any other purpose with your consent.
We may use the information we have collected from you to enable us to display advertisements to our advertisements to our advertisers' target audiences. Even though we do not disclose your personal information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.
YOUR ACCESS TO AND CONTROL OVER INFORMATION
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
- See what data we have about you, if any.
- Change/correct any data we have about you.
- Have us delete any data we have about you.
- Express any concern you have about our use of your data.
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
We request information from you on our order form. To buy from us, you must provide contact information (such as name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we'll use this information to contact you.
We use "cookies" on this site. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.